Shipping Policy
1. Introduction
At Yakina Thomas Digital, we are committed to delivering your orders quickly and efficiently. Our shipping policy outlines the processing times, shipping options, costs, and other important details to ensure transparency and customer satisfaction.
If you have any questions regarding our shipping process, please feel free to contact us at admin@yakinathomasdigital.shop.
2. Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Orders placed after 3:00 PM (local time) will be processed on the next business day.
- If we experience a high volume of orders, there may be slight delays. In such cases, we will notify you via email.
3. Shipping Rates & Delivery Estimates
We offer different shipping options based on your location and preferences.
Domestic Shipping (Within [Your Country])
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 Business Days | Free |
| Express Shipping | 2-3 Business Days | $9.99 |
| Overnight Shipping | 1 Business Day | $19.99 |
International Shipping
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| North America | 7-10 Business Days | $14.99 |
| Europe | 10-15 Business Days | $19.99 |
| Asia | 12-20 Business Days | $24.99 |
| Other Regions | 15-30 Business Days | Varies |
Important Notes:
- International shipping times may vary due to customs clearance.
- Additional duties, taxes, and import fees may apply depending on your country’s regulations.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package using our Order Tracking Page or through the carrier’s website.
- If you do not receive tracking information within 3 days of placing your order, please contact us at admin@yakinathomasdigital.shop.
5. Shipping Restrictions
- We do not ship to P.O. Boxes or military addresses (APO/FPO).
- Certain products may have shipping restrictions based on local laws.
- If your country has restrictions on certain items, please check before placing an order.
6. Lost, Stolen, or Damaged Packages
We take every precaution to ensure safe delivery, but we understand that shipping issues can occur.
Lost or Stolen Packages
- If your package is marked as delivered but not received, please check with neighbors, your local post office, or the carrier.
- If the package is still missing, contact us at admin@yakinathomasdigital.shop, and we will assist you in filing a claim.
Damaged Packages
- If your order arrives damaged, please take clear photos and email them to admin@yakinathomasdigital.shop within 48 hours of delivery.
- We will review the issue and provide a replacement or refund, depending on the situation.
7. Returns Due to Incorrect Address
If the shipping address provided is incorrect and the package is returned to us:
- We will contact you for the correct address.
- You may need to pay an additional reshipping fee to have the package resent.
8. Holiday & Peak Season Shipping
During holidays and peak shopping seasons, shipping times may be longer than usual. We recommend placing orders early to avoid delays.
9. Contact Us
If you have any questions regarding our shipping policy, feel free to reach out to us:
📧 Email: admin@yakinathomasdigital.shop